Who We Are
GrowRCFE is a placement agency serving RCFE Board and Care facilities across the Greater Sacramento Area. We help facility owners connect with qualified families, reduce dependency on traditional agencies, and fill open beds using a performance-based model.
This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, forms, booking links, calls, emails, and related services.
This policy is intended for general website transparency. It is not legal advice. Facility owners should consult their own counsel for facility-specific privacy, HIPAA, and licensing compliance.
Information We May Collect
Depending on how you interact with GrowRCFE, we may collect:
- Facility owner or staff contact information, including name, phone number, email address, role, and preferred contact method.
- Facility information, including facility name, location, license status, available beds, care levels, pricing range, and move-in readiness.
- Family or resident inquiry information submitted through forms or calls, including care needs, urgency, preferred location, budget range, and contact details.
- Scheduling details when you book a strategy call or request follow-up.
- Website usage information, such as browser type, device information, referring pages, and interactions with our website or embedded forms.
How We Use Information
We use collected information to:
- Respond to inquiries from RCFE facility owners, families, and referral contacts.
- Evaluate whether a family inquiry may be a fit for a participating Board and Care facility.
- Schedule calls, send confirmations, and provide follow-up communication.
- Support placement-related services, facility onboarding, reporting, and owner communication.
- Improve website performance, user experience, and outreach effectiveness.
- Comply with legal, regulatory, security, and fraud-prevention obligations.
Care-Related Information
Some family or resident inquiries may include care-related details, such as mobility needs, memory care needs, medication support, behavioral concerns, or timing for placement. We use this information only to evaluate placement fit, communicate with appropriate parties, and support the placement process.
GrowRCFE is not a licensed healthcare provider and does not provide medical advice. Please do not submit emergency medical information through website forms. For urgent medical needs, call emergency services or a licensed healthcare professional.
How Information May Be Shared
We may share information with:
- RCFE Board and Care facilities when a family inquiry appears relevant to that facility's available care setting.
- Service providers that help operate our website, forms, booking tools, CRM, email, SMS, analytics, hosting, and advertising systems.
- Professional advisors, regulators, or legal authorities when needed to comply with law or protect rights and safety.
We do not sell personal information in the ordinary meaning of exchanging it for money. We also do not use family inquiry information to create public directories or unrelated marketing lists.
Cookies, Analytics, and Advertising
Our website and third-party tools may use cookies, pixels, analytics tags, and similar technologies to understand website traffic, measure campaign performance, improve pages, and support advertising or retargeting. You can adjust browser settings to block or delete cookies, though some website features may not function the same way.
California Privacy Rights
California residents may have rights to know, access, correct, delete, or limit certain uses of personal information, depending on applicable law and our relationship with the individual or business contact. Requests can be sent to hello@growrcfe.com.
When required, we may need to verify your identity before responding to a request. We will not discriminate against you for exercising privacy rights.
Data Retention and Security
We keep information for as long as reasonably necessary to provide services, manage facility relationships, respond to inquiries, maintain records, improve operations, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online system is guaranteed to be completely secure.
Contact GrowRCFE
For privacy questions or requests, contact us at hello@growrcfe.com.